This article explains and serves as guidance on how you can provide feedback for a staff member. A staff feedback thread can be made by clicking HERE and filling in the form.

• Clearly specify the scenario you are referring to while also describing what happened. The more extensive your feedback, the better we can handle it.
• If possible, support your feedback with examples, screenshots and videos. This allows us to understand the situation better and helps us determine where improvement may be needed.
• Always remain professional and avoid using emojis or fonts.
• Be honest with your feedback. Do not attempt to falsify any evidence or make false claims against a staff member.
• To maintain privacy, your feedback will only be visible to staff members with the Admin rank and higher.

As mentioned above, if possible, always support your feedback with examples, screenshots or videos. There are plenty of software available online that can help you do this. For capturing screenshots, the recommended software is Lightshot. For capturing video evidence, the suggested software is Open Broadcaster Software (OBS). Make sure to upload your pieces of evidence and provide the links to them in your thread.

How to Use Lightshot

1. Download Lightshot HERE.
2. Press PrntScr if you're on the Windows operating system or Command + Shift + 9 if you're on the Mac operating system on your keyboard (the default keybinds) which will momentarily allow you to select the area on your screen that you want to capture.
3. Select the area of your screen that you would like to screenshot.
4. Press Ctrl + D (Windows) or Command + D (Mac) to upload a screenshot of the selected area directly to Lightshot servers. This will present you with a link that you can submit as evidence in your staff feedback thread. Alternatively, you can copy the selected area and upload it to Imgur instead. Click HERE to upload the image to Imgur. Make sure to provide the link to your screenshot in the bug report thread either way.

How to Use OBS

1. Download OBS HERE.
2. Launch the application and in the Sources tab, click on the plus (+) button to add a source.
3. Click on Display Capture. This will record your entire screen.
4. Click on OK.
5. Your entire screen will be recorded once you click on Start Recording.

Disclaimer

While we have given our suggestions, you can use software that best suits you as well. However, always make sure to upload your pieces of evidence to reputable platforms like YouTube or Imgur.

Each question of the staff feedback form is explained below.

• Enter the username that you play on.

• Enter the username of the staff member you are creating the feedback thread for.

• Write in detail about the feedback you wish to provide about the staff member in question. Remember to provide links to evidence as per the guidelines mentioned above.

• You can enter any other relevant information regarding the feedback if you wish to do so.

This article was written by Hellific.