This thread goes over the principles of how to appeal a punishment. You can do so by filling out the form HERE.

Appeal Quickly

If your punishment was issued long ago, you face the risk of the staff member not being a member of the team anymore. This may cause your appeal to be denied since we'd like to hear both sides of the story, which is why it is advised to appeal as soon as possible after you were punished.

One Appeal Only

While we understand it is frustrating when an appeal gets denied, creating a new one for the same punishment is not permitted and will result in a forum punishment in addition to it being instantly denied. If your appeal has been denied before, you will not be unbanned.

No Second Chances

We do not accept appeals made asking for a second chance. The system is in place for people to appeal their falsely given punishment, which can then be revoked after further review. The only exception to this is if the rule you were punished for breaking was changed in a way that makes it so your punishment should be lowered, but this is very rare. For instance, if cheating used to result in a permanent IP-ban for the first offence and you were punished for it that way, you can now appeal and get your punishment reduced to 90 days since that is now the punishment for the first offence of cheating.

Be Honest

Lying in your appeal will not higher the chances of it being accepted, so we wish you to be honest. Every appeal thoroughly gets checked by members of our staff team, so you will not benefit from telling lies.

When creating your punishment appeal, you will be prompted to fill in the questions given. Here is an explanation for all of those.

• Here you enter the username of the account you are punished on.

• Select the platform you are punished on.

• Upload a full-screen screenshot of your ban screen (if banned) or mute message (if muted). If your screenshot does not finish uploading, try converting it to the JPEG format.

• Select whether you are using a VPN (Virtual Private Network) or not.

• Provide the user ID of your Discord account. More information on how to obtain this ID can be found HERE.

• Choose the type of punishment that you are appealing.

• Enter the reason for your punishment. If you are appealing due to a VPN blockage, you can enter 'VPN blockage' here.

• Select whether you own any other accounts registered on our server.

• Enter the usernames of any other account that you have registered on PikaNetwork.

• Explain why you believe you were unfairly punished and why the punishment should be lifted. Remember that appeals are meant for false punishments; not second chances.

• Add anything else that could be useful for the staff member dealing with the appeal.

This list shows some common scenarios and how to deal with them properly. If your problem is not listed here, you can normally create an appeal.

IP Conflicts

If you are facing a punishment that does not appear on your punishment page, it is likely an IP conflict. If you are facing this problem, you can create an appeal HERE. Do not forget to include an image of your ban screen/mute message.

Chargebacking Ban

If you are facing a ban for chargebacking, do not create a punishment appeal. Instead, fill out a payment-related ticket HERE and explain your problem there.

VPN Blockage

If you are not punished but are instead facing a screen that disallows you to log in due to the usage of a VPN, you can create an appeal HERE. However, as the punishment type, you will need to select VPN Blockage. These appeals may take some time to be reviewed.

Disconnection Issues

If you are facing issues being disconnected due to a bug, refrain from appealing. Instead, try waiting a few minutes before trying again. If you are using a version above 1.20.4, try downgrading to said version and re-connect to the server. If all things fail, create a support ticket HERE.

This article was written by Surbate.