I think now you should go and try to contact any staff member to help you.
You can contact any of the staff members by messaging any of them here on the forums or join Pika's discord channel from here: https://discordapp.com/invite/rkC52?utm_source=Discord Widget&utm_medium=Connect
Or join Pika's teamspeak3 channel by downloading ts3 and joining the help & support lobby and wait for a staff member to help you.
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