My vault got cleared for no reason

[What1234587]

My vault with g sets is cleared i had alot of stuff yesterday, when i checked today theres nothing
did any mods clear my vault?

 

[nd618]

If you believe it's bug submit appeal here: https://pika-network.net/bug-report/ otherwise make support ticket: https://pika-network.net/support-ticket/. Be aware that evidences are required, video or screnshots.

 

[PurplTerk]

My vault with g sets is cleared i had alot of stuff yesterday, when i checked today theres nothing
did any mods clear my vault?

@nd618 explained you well what you can do, if that doesn't help, write to one of the server administrators - Staff members​

 

[DEVIL_123]

I think it would be a bug because there are many threads posted here about items vanishing from private vault.
Do as @nd618 said.
By making support ticket you have chance to get your set back: https://pika-network.net/support-ticket/.

 

[What1234587]

@nd618 how i can show proof i dont have the clip where it vanished and plus if i show my vault its empty u will think i did that on purpose or lie to you, can u pls help?

 

[nd618]

It's not about do I trust you or not, evidence is what you need based from which high staff member can provide items back.
By making bug appeal staff members will be aware of situation and conduct an investigation to confirm and fix mentioned bug.