I bought rank upgrade (Wizard to noble) for 28 eur in 2021/11/27 but i did not get my rank and i did not get the payment msg in email or paypal

[Mikey_R20]

But i got 1 proof i dont know if that enough and plz fix my problem

 

[Outscale]

Hello Mikey_R20,

Please make a payment related ticket here.